Support

Need a hand with your proxy, the browser extension, billing, or your account? We're happy to help.

Email us

support@proxytower.io

We typically reply within one business day. Include your account email and, if it's about a specific proxy, its username so we can look into it quickly.

Browser extension

  • Connecting: open the extension, click the gear, and enter the host, username, and password from your dashboard, then “Save & connect.”
  • Rotate & switch location: set a custom password on your proxy (dashboard → Set password) to unlock Rotate IP and city/carrier switching in the popup.
  • New here? start a free trial from the extension or the sign-in page.
Dashboard
Manage proxies, billing, and your account
API docs
Automate provisioning and rotation
Privacy
How we handle your data
Terms
Terms of service & acceptable use